Achievements
Six pieces of work inside live operators — firsts, greenfield programmes and modernisations. The wording keeps the role as it was; the depth is in the case studies.
UPC
Operations
Key technical contributor to the delivery of Europe's first triple-play provisioning platform.
Scope
Architectural significance
Three fundamentally different service types fulfilled through one platform — where the lesson that a service must be defined before three networks are asked to activate it was first learned.
Telia
Architecture
Delivered Telia's first hybrid cloud solution, based on Azure VMware Solution and Direct Connect.
Scope
Architectural significance
Kept the operating model constant and changed the location — cloud capacity as an extension of the data centre rather than a second environment.
Telia
Service Assurance
Established Telia's first E2E monitoring and observability platform spanning BSS, OSS, applications, infrastructure, databases and network.
Scope
Architectural significance
A cross-domain service view above the individual tools, so operations could see services rather than components.
Telia
BSS/OSS
Delivered a greenfield BSS/OSS transformation following the TDC Denmark merger, with Ericsson- and Cisco-based target stacks across Norway and Sweden.
Scope
Architectural significance
One architecture across two countries, with the product, service and resource models defined before the systems existed.
Vodafone
Operations
Delivery Manager for M-Pesa in Kenya and Mozambique, expanding the MPLS network to support the mobile payments platform.
Scope
Architectural significance
A payments platform whose availability depended directly on the data network — delivery where every transaction is a network transaction.
Marlink
Transformation
OSS provisioning modernisation across business units — a common order orchestration and service activation architecture replacing business-unit-specific provisioning.
Scope
Architectural significance
Common where it should be common, specific where the networks genuinely differ — decided by what was refused to be made common.