Recognition
Evidence of how I think and contribute.
Not awards. A substantial body of work built to explain and explore modern telecom architecture — the BSS/OSS Academy, the models and patterns inside it, and the viewpoints behind them.
BSS/OSS Academy
An independent, vendor-neutral body of work.
A vendor-neutral educational platform I built to explain and explore modern telecom architecture — the concepts I work with every day, written down so that business, IT and vendor teams can share the same model of the problem.
It covers BSS/OSS from first principles to transformation strategy, uses TM Forum SID, eTOM and ODA as a shared vocabulary, and extends into AI in telecom, AI infrastructure and modern telecom architecture. It is used for onboarding, programme alignment, glossary decisions and assessing architectural reasoning.
BSS/OSS
Catalog, order management, fulfilment, inventory, assurance — end to end
TM Forum · SID · eTOM · ODA
Standards used as a shared language, not a compliance checklist
Product & Service Catalog
Product, service and resource specifications in practice
Order Management & Service Fulfilment
Decomposition, orchestration and activation
Service Assurance
From alarms to services; observability and closed loops
Transformation
Greenfield, hybrid and brownfield patterns, anti-patterns and exit criteria
AI in Telecom & AI Infrastructure
Agentic operations, AI-native OSS and the GPU estate behind them
Modern Telecom Architecture
Composable, catalog-driven, ODA-aligned designs
Structure & core features
How the Academy is organised.
Educational modules from first principles to transformation strategy, and the tools around them — a simulator, challenges, frameworks, models and ongoing ecosystem research.
- 01
Transformation Simulator
Explore how sequencing, coexistence and exit criteria play out in a programme.
- 02
Challenges
Architecture problems to reason through — the kind that appear in real programmes.
- 03
Architecture frameworks
Reference structures for catalog-driven BSS/OSS and Order-to-Activation.
- 04
Telecom architecture models
Layered models of product, service and resource across the lifecycle.
- 05
Educational modules
Vendor-neutral modules from first principles to transformation strategy.
- 06
Telco Landscape
Ongoing research: who is doing what, where, with whom and with which technology.
Architecture patterns
Patterns drawn from repeated experience.
Where the same shape has appeared across engagements it is written up as a pattern rather than attributed to one client.
Catalog-driven BSS/OSS
An architecture pattern: product, service and resource catalogs as the specifications that order management decomposes against, with inventory and assurance closing the loop.
Product-by-product transformation
Migrating a BSS/OSS stack one product at a time — the architectural rationale, the coexistence it requires and the trade-offs against a big-bang cut-over.
AI-native telecom operations
Where AI agents genuinely fit in service assurance and operations — event correlation, impact analysis and remediation — and what the OSS must provide for them to be trusted.